Click the name of the member you want to edit.
![call queue call queue](https://p7h7z6s7.stackpathcdn.com/wp-content/uploads/2020/10/call-queue-settings.png)
Click View or Edit in the Memberssection .Click the name of the call queue you want to edit.Note : This setting applies to desktop clients, mobile apps, and landlines. This setting also synchronizes with the settings for the same desktop client and mobile apps .
![call queue call queue](https://dadehnama.ir/media/k2/items/cache/b6d7090a321aeca0f529ab265a288b1b_XL.jpg)
If the phone user is a member of multiple call queues, enable or disable call notifications from a particular call queue. You can also enable or disable notifications for all call queues for phone users. Delete: Deletes the call queue. The phone number assigned to the call queue is released. If you want to keep the call queue but stop it, use the active status setting .Įnable or disable call queue notifications to members.Duplicate: Set up a new call queue by duplicating an existing queue. All settings except extension, phone number, and display name are copied from the original settings.Click the three-point reader ( …) icon in the right column and click one of the following options:.Note : Call queue recording includes automatic recording. Call recordings initiated by members of the call queue are not included. By default, account owners and administrators have access to auto-recording associated with the call queue. The administrator views and manages call recordings in the call queue . You can enable automatic call recording for call queues in your policy settings . Delete: Deletes the selected voice mail message. To delete multiple entries at once, click the checkbox next to the status column and click Delete at the top of the table .Download: Save voicemail messages (MP3 files).Play icon: Plays a voicemail message and displays a transcript if the Zoom Phone is transcribed.Click the options below to view and manage your voice mail.You can use the search options at the top to search for specific contacts and phone numbers, or click the drop-down menu at the top to filter for read or unread messages.The voicemail entry with the blue dot has not been played yet.If the number has a caller ID name, or if it belongs to an organization, the name will be displayed above the number.Voicemail messages can be identified in the following ways:.Note : To allow the caller to leave a message in the voicemail in the call queue, change the overflow setting to forward it to your current extension’s voicemail inbox. Phone users and common area phones can be added to the call queue. Members: Click Add . Select the phone users you want to include in the call queue and click OK .
![call queue call queue](https://www.crmdialer.com/app/uploads/2016/09/aaadult-beard-business-845451.jpg)